Terms and conditions at MAIN COPENHAGEN ApS

General information

MAIN COPENHAGEN ApS

CVR no.: 36479868

Email: info@maincph.dk

Prices

At MAIN COPENHAGEN ApS, all prices are in Danish kroner and stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for out-of-stock items.

Payment

MAIN COPENHAGEN ApS accepts payment with VISA, Mastercard, American Express, Discover Consumer Bank. The payment will only be debited from your account when the item is dispatched. All amounts are in DKK. Danish kroner and incl. VAT Reservations are made for price errors and sold-out/discontinued items.

Delivery

MAIN COPENHAGEN ApS aims to ship orders placed before 17:00 on the same day, orders are then sent the next working day.

We ship to all of Denmark. We do not deliver abroad and not to the Faroe Islands and Greenland. Your goods are sent with GLS and DAO.

If problems arise, contact customer service.

Goods are delivered every weekday.

Special delivery conditions apply to certain goods. The conditions will appear specifically prior to the purchase of these goods.

Right of complaint

There is a 2-year right to complain in accordance with the Purchase Act. Our right of complaint applies to defects in material and/or manufacturing. You can get the item exchanged or the money returned, depending on the specific situation. The complaint does not apply to errors or damage caused by incorrect handling of the product. You must advertise in a "reasonable time" after you have discovered the defect/error. MAIN COPENHAGEN ApS does not cover return costs.

For returns, complaints and use of the right of withdrawal, send to:

info@maincph.dk

Shipments are not accepted per cash on delivery.

Refund

If it is a refund, please include bank details in the form of account number and account number so that the agreed amount can be transferred. This information can be disclosed without risk per email or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.

Right of withdrawal

There is a 14-day full right of return on goods purchased in our webshop.

The period is counted from that day;

- Where you receive the order.

- Takes physical possession of the last product, in the case of an agreement for several different products, ordered in one order, but delivered individually or in several batches.

- Gets physical possession of the last lot or last part when it comes to an agreement for the delivery of goods consisting of several lots/parts.

- The first item in physical possession in the case of regular delivery of items over a specified period.

Return costs are your own responsibility.

Cancellations must be reported to us no later than 14 days after the purchase, and you must return the shipment no later than 14 days after the cancellation. The notice must be given by mail at Maincopenhagen@gmail.com. In the message, you must make it clear that you wish to use your right of withdrawal. If you want to send the item back to us, you must fill in the attached return slip/cancellation form and send the item to:

MAIN COPENHAGEN ApS

Blegdamsvej 24A, 1st Floor

2200 Copenhagen

You cannot regret it by simply refusing to receive the item, without at the same time giving clear notice of this.

Goods excluded from the right of withdrawal

The following product types are not included in the right of withdrawal:

- Goods which have been manufactured to the consumer's specifications or have been given a distinct personal touch.

- Sealed goods which, for reasons of health protection or hygiene, are not suitable for return and where the seal has been broken after delivery.

- Goods which, due to their nature, are inextricably mixed with others upon delivery.

- Items where the seal is broken.

- Performed non-financial services, if the provision of the service has begun with the consumer's prior express consent and acknowledgment that the right of withdrawal ends when the service has been fully performed.

Return

You must send your order back without undue delay and no later than 14 days after you have exercised your right of cancellation. You must bear the direct costs in connection with the return. When returning, you are responsible for the item being properly packed. You must attach a copy of the order confirmation. The dispatch will go faster if you also fill in and attach our cancellation form.

You bear the risk for the item from the time of delivery of the item until we have received it back.

We do not receive packages sent by cash on delivery.

Condition of the item upon return

You are only liable for any deterioration in the value of the goods which is due to handling other than what is necessary to determine the nature, characteristics and way of functioning of the goods.

If the item has been tried on in addition to what is described above, it is considered used. Which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt of the return. In order to receive the full purchase amount back, the product must not be used.

Refund

If you regret your purchase, you will of course get the amount you paid us back.

In the event of a decline in value for which you are liable, this will be deducted from the purchase amount.

When exercising the right of withdrawal, all payments received from you, including delivery costs (except for extra costs resulting from your choice of a different form of delivery than the cheapest form of standard delivery that we offer), will be refunded without undue delay and no later than 14 days from the date, where we have received notification of your decision to exercise the right of withdrawal. Should you have received the item and wish to make use of your right of withdrawal, it is your responsibility to cover the costs of returning the item. Refunds are made with the same means of payment that you used for the original transaction.

We can withhold the refund until we have received the item back, unless you have provided documentation that you have returned it before then.

Personal data policy

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name

Address

Telephone number

Email address

Information about what you have purchased

We process your personal data for the purpose of being able to deliver the product to you and to be able to process inquiries regarding your purchase. The processing takes place according to the rules in our personal data policy for MAIN COPENHAGEN ApS. Here you can read more about how your information is processed, when it is deleted and what rights you have as a registered user.