FAQ

Get answers to your questions about sizes, delivery, return policy and much more at Main Copenhagen.

Get answers to all your questions

FAQ

Why should I choose Main Copenhagen?

At Main Copenhagen, timeless minimalism is combined with exclusive quality cotton to ensure both comfort and durability in everyday basic products such as underpants, socks and T-shirts. Our mission is simple: to offer quality underwear and T-shirts at competitive prices. We are proud to present a combination of excellent quality and minimalist design at an affordable price. With our package offer you can even save up to 40%. In addition, our fast delivery and high customer satisfaction on Trustpilot ensure a hassle-free and satisfying shopping experience.

How do I find the right size?

You can find our size guide on the product pages to help you choose the size that best suits you. Our clothes are usually true to size, but we always recommend double-checking the guide for the perfect fit.

Do you offer discounts for purchasing multiple products?

We offer various package offers, which you can find under the "Package offers" menu, where you can save up to 40%. In addition, we run exclusive campaigns, which you get access to by signing up for our "Main Club" at the bottom of the front page. As a member of the Main Club, you receive our newsletter and get access to special discounts and offers before everyone else.

Do you offer free delivery and how long is the delivery time?

We offer free delivery on all orders above DKK 399. If you order before 15:00, we ship the same day, and otherwise you can expect delivery within 1-2 working days.

How can I return or exchange a product?

If you are not satisfied with your purchase, we offer a simple returns process within 14 days of receipt. Please contact our customer service within this period to initiate a return or exchange. You can read more about your right of withdrawal under "Refund Policy" at the bottom of the page.

Do you have a physical store?

We have chosen to only sell online so that we can keep prices down by skipping the expensive middlemen. This means that you get quality products at a sharp price, while at the same time we can deliver quickly and easily directly to your door. Then you avoid the trip down to a store and can shop from home in peace and quiet!

Do the clothes shrink after washing?

Cotton is a natural material, and it can therefore shrink a little during the first wash (typically 2-3%, corresponding to 1-2 cm).

  • Lynhurtig levering

    Bestil inden kl.15:00 for afsendelse samme dag, ellers 1-2 hverdage.

  • Fragtbil ikon

    Gratis levering

    Gratis levering til dit hjem ved køb over 399 kr.

  • T-shirt og kundetilfredshed ikon indikator

    Høj kundetilfredshed

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